Privacy policy

1

Identification

The auto-valo.com website is the property of Carchecker limited, whose registered office is at 85 Great Portland Street, W1W 7LT, London, UNITED KINGDOM.

2

Preamble

Through its website, auto-valo.com, Carchecker Limited processes personal data collected from users of the said site.

Carchecker Limited undertakes to respect the privacy and protection of the personal data of users of the auto-valo.com service.

3

Object

The aim is to inform users of the methods used for processing, using, archiving and the various rights inherent in the personal data collected. Rights for which the law 78-17 of 6.01.78 on the legislation of the sector of "Data processing and freedoms" provides measures and provisions.

4

Nature and purposes of the personal data processing operations collected

The collection or processing of the user's personal data takes place at several stages of the user's journey on the auto-valo.com website, more specifically, during registration and the opening of the user account, during actions carried out online on the website, and for any payment transaction carried out on the auto-valo.com website.

The processing operations and collection methods are carried out directly with the user, at the user's request and during use of the auto-valo.com website.

When using the auto-valo.com service, the user acknowledges and is aware that personal data may be collected.

What types of data can be collected?

  • identification and billing data: surname, first name, address, e-mail address, etc.
  • bank details to facilitate payment,
  • sales data: after-sales service conversations, comments, etc.
  • billing and payment status data
  • connection data

For information purposes, an asterisk indicates the data that must be collected and that will potentially be used and processed. If this symbol is not present, the data will not necessarily be collected.

5

Duration and archiving of personal data

The personal data collected from users by auto-valo.com is for the purposes of :

  • be able to monitor customers and user satisfaction
  • manage payment and order tracking
  • be able to manage customer accounts linked to users
  • be able to offer an individually adapted service where appropriate, and improve the service offering

The destination of this personal data may potentially be, solely or simultaneously, the auto-valo.com customer service, as well as certain sub-contractors and commercial partners.

During a judicial investigation approved by a police or administrative requisition, auto-valo.com may authorise the consultation of this data, and if necessary communicate it for production purposes.

The retention policy for data collected and archived is expressed in proportion to the duration of the service subscription.

6

User rights

As provided for in the law of 6 January 1978, all users have the right to access and query the file containing the data collected concerning them and, in fact, the right to rectify this data.

As a legitimate right, each user has the right to object to the processing of his or her personal data, and to object to the use of such data for commercial purposes and canvassing.

The right to rectification, updating, deletion or blocking in the event of inaccurate, incomplete or out-of-date data or in the event of a ban on the use of such data for processing, collection or communication.

Any request to exercise a right of rectification must be sent to support@auto-valo.com and accompanied by a copy of a signed identity document.

7

Cookies and Trackers

Auto Valo uses cookies. Our cookie policy can be found at this address: https://auto-valo.com/cookies.